Shipping Information
We want ordering from Spornia to be simple and worry-free. Below you'll find everything you need to know about shipping, delivery, returns, exchanges, and cancellations.
Shipping Information
Free Shipping Within the Contiguous U.S.
We offer FREE standard ground shipping on most Spornia orders within the contiguous United States.
If a product requires an additional shipping charge, it will be clearly displayed on the product page or at checkout before your order is placed.
Free shipping does not apply to Alaska, Hawaii, U.S. territories, or international destinations.
Order Processing & Delivery
Most in-stock orders are processed and shipped as quickly as possible. Once your order ships, you'll receive a confirmation email with tracking information.
Delivery times vary depending on your location and the shipping carrier.
Please note: Golf nets, mats, and other products in the same order may ship separately and arrive on different days.
Tracking Your Order
Once your order ships, we'll email you tracking information. If your order contains multiple packages, you may receive separate tracking numbers for each shipment.
P.O. Boxes
Due to the size of many Spornia products, some orders cannot be delivered to a P.O. Box. Please provide a valid street address at checkout to help prevent shipping delays.
International Shipping
Spornia ships to many international destinations. Available shipping methods and rates are calculated at checkout based on your destination and order.
International customers may be responsible for import duties, taxes, customs fees, brokerage fees, or other charges imposed by the destination country or carrier. These charges are not included in your order total unless specifically stated at checkout.
Holiday & Peak-Season Shipping
During Black Friday, Cyber Monday, Christmas, and other high-volume periods, shipping carriers may experience delays. If you need your order by a specific date, we recommend ordering early.
Once an order has been transferred to the carrier, estimated delivery dates are not guaranteed and carrier delays may be outside of Spornia's control.
Returns & Exchanges
We want you to be completely satisfied with your Spornia purchase. If something isn't right or you decide your purchase isn't the right fit, we're happy to help.
30-Day Return Policy
We offer a 30-day return policy. Eligible products may be returned for any reason within 30 days of delivery.
Return requests submitted after the 30-day return period will not be accepted.
Customers are responsible for return shipping costs. When available, Spornia can provide a prepaid return shipping label using our discounted shipping rates. The cost of the return label will be deducted from your refund.
To begin a return, contact us at returns@spornia.com. Our team will confirm your return eligibility, provide a return authorization number, and send return instructions.
Return Condition
Products eligible for return or exchange must be like-new, undamaged, and include all original packaging, parts, components, and accessories.
We recommend keeping your original packaging until you're confident that your Spornia product is right for you.
For technology products, including launch monitors and projectors, products must be undamaged, unregistered, and include all original packaging and accessories.
Returns that are accepted but do not meet these requirements may be subject to a restocking fee of up to 15%.
Refunds
Once your return is received and inspected, we'll notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Return shipping costs and any applicable restocking fees will be deducted from your refund.
Refunds typically appear within 3–5 business days after being processed, depending on your bank or credit card provider.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us immediately at support@spornia.com and include your order number and photos of the product and packaging.
For products that arrive damaged, please notify us within 24 hours of delivery.
If we confirm that your product arrived damaged, defective, or incorrect, Spornia will cover the applicable return or replacement shipping costs. Please keep all original packaging until the issue has been resolved.
Items damaged after use are not eligible for a standard return or refund. Product issues that occur after use may be covered under our separate Warranty Policy.
Order Cancellations
If you need to cancel an order, please contact our customer support team as soon as possible.
Orders canceled before shipment will receive a full refund. Once an order has shipped, it can no longer be canceled and will be handled according to our 30-day return policy, including applicable return shipping costs and restocking fees.
Amazon Orders
Products purchased through Amazon are subject to Amazon's applicable shipping, return, and refund policies. Please refer to your Amazon order for additional information.
Need Help?
Our team is here to help with shipping, returns, exchanges, or questions about an existing order.
Shipping & Order Support:
support@spornia.com
Returns & Exchanges:
returns@spornia.com
