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Frequently Asked Questions

What are your office hours?

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Feel free to call us, 213-465-9434, Monday - Friday, 10AM - 5PM PST.

Feel free to email us ANYTIME, info@spornia.com. We will respond within 1 business day.

Where do you ship from?

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Learn more about our shipping policy, please review our Shipping Policy Page.

IN-STOCK ITEMS:

In-Stock Items on our shop page are all items, we sell directly through our site.

All in-stock items are shipped from Los Angeles, California. 

When do you ship my order?

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In-Stock Items:

In-Stock items on our site are all items we sell directly through our site. 

If your item is an in-stock item, we will ship your order within 2 business days of receiving your order.

Orders received after 11am on Friday, will be shipped the following Monday.

Orders placed on weekends will be shipped the following Monday.

If Monday is a holiday, we will ship the following Tuesday.  

How long does it take for my order to arrive?

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Learn more about our shipping policy, please review our Shipping Policy Page.

Once your in stock item is shipped, your order will be updated with a tracking number and you will receive and email notification of the update.

Most in stock items will reach the address provided in the order within 4 – 5 business days.

 

How will I know my order is shipped?

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Learn more about our shipping policy, please review our Shipping Policy Page.

Once your in stock item is shipped, your order will be updated with a tracking number and you will receive and email notification of the update.

Most in stock items will reach the address provided in the order within 4 – 5 business days.

 

What are the rules for returns?

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IN-STOCK ITEMS:

In-stock items on our site are all items, we sell directly through our site. All in-stock items are eligible to return within 30 days of the original purchase date.

Learn more about our Return Policy.

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